Hi Venki Rama,
Thank you kindly for the services provided for my family special night last night. We thoroughly enjoyed it..my son really enjoyed your restaurant & if it wasn't for you going all out to have that cake it was such a surprise for him & the whole family.. The special occasion wouldn't have been possible without your extra service.. Thank you again.. Your service was wonderful & I thank my friends for the recommendation & I'll do the same..
Hope to see you again soon.. :)
Lord bless
Ah Lam family
Hi,
I'd like to recognize the warm friendly and excellent customer service from your waitress Sarah !
She recognized us from our last visit and made us feel very welcome.
She is a keeper!! well done all your staff are great!!
I'll be telling my friends :)
Kind regards
Jim
Hi Greg,
This e-mail is to pass on to you, Venke and all the staff our heartfelt thanks for the wonderful night that we held at Paesano's last Friday.
All our guests (138) had a wonderful time and the feedback has been exceptional re the variety and standard of your buffet. Many have said that they will be repeat guests in the near future.
We cannot say enough about the service given to everyone on the night by your caring and professional staff, nothing was too much trouble and each interaction was conducted with a smile.
To yourself and Venke WOW, the consultation process was easy and seamless. Communication and consultation resulted in our successful night. In our meetings we were treated with patience and understanding and nothing was too much trouble.
A suggestion has come through both from the band on the night and the MC that you may consider installing acoustic panels to absorb some noise as it was difficult to communicate to the tables at times. In planning a similar function in the future you could consider advising the use of a walk around mike to make communication clearer. This point is not a criticism at all but just a point to note in the future. Once again we say thankyou,
Regards,
Chris McLeod
Hi Greg,
Thank you very much for organising your wedding dinner in a memorable way ... Big thanks to Venky and his team they have done brilliant job both is decoration , flower and candle arrangements and service.
All of your guests are very much delighted and impressed about the arrangements
Kind regards,
Andrew